Airtel Mobile Number Portability: Click Here
There are 9 different ways by which you can approach Airtel Customer Care Executives:
1. Airtel customer care number : 121 (for queries like Scheme/Bill Plan/VAS, Chargeable at 50 paise/3 minutes)
2. Airtel toll free number : 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]
3. Airtel toll free customer care number : 1800-103-4444 [Non-Airtel Users]
4. e-Mail : Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like in the subject of the mail without any space or any special characters between the digits for a quick response.
5. Non-Airtel Users can also use following regional contact information to reach Airtel:
Airtel Customer Care Number Andhra Pradesh
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Assam
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Bihar & Jharkhand
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Chennai
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Delhi
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Gujarat
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Haryana
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Himachal Pradesh
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Jammu & Kashmir
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Karnataka
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Kerala
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Kolkata
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Maharashtra & Goa
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Mumbai
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number North East
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Orissa
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Punjab
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Rajasthan
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Tamil Nadu
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Uttar Pradesh (East)
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number Uttar Pradesh (West) & Uttarakhand
for Postpaid Service
for Prepaid Service
Airtel Customer Care Number West Bengal
for Postpaid Service
for Prepaid Service
6. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. For more information click here - Nodal Officers | Appellate Officers
7. Online Support : Twitter1 | Twitter2 | Facebook1 | Facebook2
8. Airtel India Website : http://www.airtel.in/
9. Self - Help :
Prepaid - Dial *121# from your airtel prepaid mobile and get following information:
- My Airtel My Offer (Best offer available on your usage)
- Balance & Validity
- Coupon Recharge
- Start a Service
- Stop a Service
- Hello Tune
- DND Registration
Other Short Codes
Best offer available on your usage - Dial 12131
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
Postpaid - Dial *121# from your airtel postpaid mobile and get following information:
- Outstanding Amount
- Unbilled Amount
- Start a Service
- Stop a Service
- Bill Summary
- Payment Details
- Service Request Status
- Hello Tunes
- DND Registration
Other Short Codes
Unbilled Amount - SMS UNB to 121
Outstanding Amount - SMS OT to 121
Last 3 payment details - SMS PAY to 121
Bill Summary - SMS BILL to 121
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Service Request Status - SMS SR to 121
Current Bill Plan - SMS BP to 121
New Bill Plans - SMS NBP to 121
Duplicate bill of last three months - SMS 'Dup Bill' to 121
One time e mail bill - SMS EBILL to 121
E mail bill subscription - SMS STOP PAPER
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
